Business Continuity & Emergency Management
- Act safely, quickly and in a structured manner
Cyber attacks and the resulting system failures can paralyze operations within minutes.
Our approach combines immediate technical measures, structured crisis management and precise communication – for rapid action, limited damage and clear orientation in the first critical hours.
Our goal: to keep companies capable of acting in an emergency – through integrated business continuity and emergency management.
New reality - the three vulnerabilities in the SME sector
01
Technical vulnerability
Cyberattacks affect SMEs and corporations alike. Missing backups, unplanned recovery processes and IT dependencies lead to long downtimes.
02
Organizational vulnerability
03
Communicative vulnerability
Unclear messages, unsettled employees or false press releases exacerbate every crisis. Trust is lost and reputational damage occurs.
- Services
Our integrated range of services
We offer a modular but holistic emergency management system that combines four areas of expertise:
A) Forensics & damage analysis (IT forensics)
Goal: Identify cause, limit damage, ensure compliance.
- Immediate analysis of the incident (malware, system failure, sabotage, etc.)
- Determining the extent of affected systems and data
- Court-proof, GDPR-compliant preservation of evidence
- Documentation for cyber insurance and authorities
- Assessment of the risk of recurrence
B) Restarting critical systems (disaster recovery)
Goal: Restore operational capability as quickly as possible.
- Prioritization of business-critical systems (ERP, e-mail, production)
- Restore from backups or cloud failover
- Coordination with internal IT teams and suppliers
- Control of the recovery process according to business impact analysis
C) Incident response & immediate measures (emergency management)
Goal: Stop escalation and restore stability.
- Isolation of affected systems to limit damage
- Immediate measures (password resets, network segmentation, etc.)
- Coordination of technical and communicative measures
- Support with notifications to authorities (GDPR, NIS2, KRITIS)
D) Monitoring & aftercare
After the technical restart, the second phase begins:
- Monitoring the systems for anomalies
- Complete documentation for insurance and authorities
- Debriefings & integration of learnings
- Adaptation of emergency and communication plans
E) Accompanying crisis communication & strategic communication management
Objective: Maintain trust and control the flow of information.
1. prevention & preparation
- Development of crisis communication manuals
- Establishment of roles and responsibilities in the crisis team
- Communication chains and approval processes
- Scenario-based plans & template libraries
- Stakeholder analysis
- Media training
2nd acute phase
- Management of internal and external communication
- Monitoring and reaction control in social media
- Advice on a press spokesperson function
- Constant coordination with IT and management team for fact-based statements
3. follow-up & reputation
- Analysis of communication ("lessons learned")
- Measures to build reputation and trust
- Advantages
Customer benefits - your advantage with EMS
Up to 80 % faster restart thanks to structured emergency processes
Legally compliant processing in accordance with GDPR and ISO 27001
Controlled information flow instead of chaos
Maintaining trust & market position through professional communication
Sustainable optimization of systems and processes
One contact, two teams of experts: IT + communication in an integrated crisis response framework
Get in Touch With Us!
Get in touch now and take the first step towards your solution – we’re ready when you are.