Certifications and Quality Standards at EMS
Responsibility, Trust and Tested Quality
Responsible handling of sensitive data is central to our identity – especially as a Managed Service Provider in workforce management and software solutions.
We prioritise maximum security, clearly defined processes, and verifiably tested quality across all areas of the company. To ensure these standards are maintained long-term, we follow international ISO standards and have our systems regularly certified by independent testing bodies.
In this way, we ensure that our internal processes, platforms, and services meet the highest international standards – and that our clients can rely on security, transparency, and compliance at all times.
Our Certifications at a Glance
ISO 9001 - Quality Management System (QMS)
ISO 9001 defines the global standard for professional quality management.
With this certification, we demonstrate that all processes – from customer communication and project management to system administration – are planned, documented, and continuously optimised in a structured manner.
For EMS this means
- Uniform quality guidelines in all business areas
- Clearly defined responsibilities
- Measurable service quality through audits and KPI analyses
- and a culture of continuous improvement
The result: reliable processes, reproducible quality and lasting customer satisfaction.
ISO 27001 - Information Security Management System (ISMS)
ISO 27001 is the international standard for the protection of information, systems, and IT infrastructures. It ensures that data – whether personal, confidential, or business-critical – is safeguarded against loss, misuse, and unauthorized access.
As part of our ISMS, we ensure that
- Full compliance with the GDPR and all relevant data protection guidelines
- Technical and organizational security measures at the highest level
- Regular risk analyses, audits and penetration tests
- Trained employees with a high level of awareness of information security
This ensures the comprehensive protection of all customer data, system information and operational processes – both within our own infrastructure and when integrating external systems.
ISO 14001 - Environmental Management System (EMS)
ISO 14001 is the internationally recognized standard for effective environmental management. It specifies how companies systematically record, manage and continuously reduce their environmental impact.
This certification demonstrates that we have firmly anchored environmental responsibility in our corporate processes – from resource planning and operations through to collaboration with partners and service providers.
For EMS this means
- Systematic identification and evaluation of our environmental aspects
- Responsible use of energy, materials and resources
- Compliance with all relevant environmental laws and regulations
- Continuous improvement of our environmental performance through clear targets and audits
The result: sustainable processes, reduced environmental impact and a responsible contribution to environmental and climate protection – today and in the future.
The Importance of ISO Certifications
For us, certifications are more than a formal requirement – they reflect our corporate commitment to quality, security, and trust.
They assure our clients and partners that EMS has established structured, tested, and audited processes across all service areas. At the same time, they form a central part of our compliance and risk management strategy, highlighting our role as a technology-oriented, security-conscious service provider in the HR and IT sectors.
They assure our clients and partners that EMS has established structured, tested, and audited processes across all service areas. At the same time, they form a central part of our compliance and risk management strategy, highlighting our role as a technology-oriented, security-conscious service provider in the HR and IT sectors.
Our Path to Continuous Improvement
We view certifications not as a one-off accolade but as an ongoing development process. For us, quality and security are a lived practice – firmly embedded in our corporate culture.
These include:
- annual review and recertification of our systems,
- Ongoing process optimization based on internal and external audits,
- Integration of new security standards and technologies,
- and the regular training and sensitization of our employees.
In this way, we remain technologically and organizationally up to date – and guarantee a sustainably stable level of quality and safety.
Evidence and Certificates
The current ISO 9001, ISO 27001 and ISO 14001 certificates are available on request. We can provide customers and partners with verifiable proof of our valid certifications at any time on request.
Get in touch with us!
If you have any questions, please do not hesitate to contact us.