Strategic Supplier Management: Managing External Talent with Legal Certainty
01
Professional supplier management is essential for efficient, transparent, and sustainable collaboration with external service providers. As a Managed Service Provider (MSP), EMS supports organisations in optimising their supplier base, reducing costs, and ensuring the long-term quality of services provided.
02
03
What is Supplier Management?
- Services
Our Services in Supplier Management
Selection & Management of External Service Providers
- Systematic selection of qualified partners
- Managing collaboration via clear processes
- Transparency in contract and service structures
Evaluation / Performance Tracking
- Regular performance evaluation based on defined KPIs
- Objective measurement of quality, costs and compliance
- Continuous optimization of supplier relationships
Consolidation of Supplier Base
- Reduction in the number of service providers used
- Increased efficiency through bundled volumes
- Better negotiating position and cost reduction
End-to-end Supplier Management: From Sourcing to Performance Monitoring
Modern supplier management does not end with the selection of a service provider – it encompasses the entire life cycle of the collaboration.
EMS maps this process holistically and ensures structured, scalable and transparent management of all suppliers:
The MSP lifecycle at a glance:
- Identification & sourcing: Selection of suitable personnel service providers based on requirements and market availability
- Onboarding: Standardized integration of new suppliers including compliance checks (if required and mandated, MSP can also set up and maintain the customer’s master data in backends, for example)
- Control & deployment: Operational coordination of ongoing projects and external resources
- Auditing & evaluation: Continuous analysis of performance, quality and contractual compliance, including through exchanges in the form of semi-annual/annual supplier reviews
- Optimization & consolidation: reducing supplier complexity and improving performance
This structured end-to-end control turns supplier management into a measurable and strategic process instead of a purely administrative task.
Find out how we map these processes digitally in our Managed Service Provider (MSP) model.
Legal Certainty 2026: LkSG Conformity and AÜG Audit
The regulatory requirements for companies have increased significantly in recent years – particularly as a result of the Supply Chain Duty of Care Act (LkSG) and the Temporary Employment Act (AÜG).
EMS supports companies in not only formally fulfilling these requirements, but also anchoring them operationally in supplier management. To this end, EMS draws internally on its software development division with tools and programs that support supplier management. From daily monitoring of service providers in the form of a compliance cockpit to an early traffic light system.
The focus is particularly on preventive measures in accordance with Section 6 LkSG, which require a systematic risk analysis and suitable measures to minimize violations.
As an MSP, we provide our customers with services such as
- Carrying out regular risk analyses of the supplier base
- Integration of compliance checks into the onboarding process
- Documentation and tracking of all relevant measures
- Ensuring compliance with AÜG requirements (e.g. minimum wage, duration of assignment)
The result:
compliance is not checked downstream, but anchored directly in the system and process.
Minimize liability: Find out more in our Compliance & Risk Management section.
Neutral MSP: Supplier Evaluation without Bias
A key success factor in supplier management is the objective selection and evaluation of service providers.
EMS pursues a consistently vendor-neutral approach, supported by modern technologies and data-based decision-making models.
By using analytical methods, supplier performance can be systematically evaluated without subjective bias or personal preferences.
This makes it possible:
- Fair and transparent evaluation of all suppliers
- Identification of performance differences on the basis of clear KPIs
- Continuous improvement through data-driven feedback
For a purely technological solution, discover our workforce management software MAVES.
- Advantages
Your Advantages with EMS in Supplier Management
Reducing costs through consolidation and better contracts
Higher quality and transparency in collaboration
Minimization of risks through systematic supplier evaluation
Simplification of processes and clearer structures
Strategic lever for long-term corporate growth
Cost Reduction Through Supplier Consolidation and KPI Management
An inefficiently managed supplier pool leads to unnecessary costs, duplicate structures and quality differences in many companies.
EMS relies on systematic consolidation and KPI-based management in order to achieve measurable economic effects.
The focus is on key performance indicators such as:
- Time-to-fill: speed in filling requirements
- Quality of hire: quality and accuracy of fit of the resources used
- Compliance rate: adherence to regulatory requirements
- Cost-per-hire / cost-per-project: transparency and control of expenditure
This structured control makes it possible to:
- Reduce costs by an average of 12-15
- Significantly reduce misplacements
- Sustainably improve supplier performance
Find out how we integrate complex work contracts in the Statement of Work Management.
Transparency & Control: KPI Benchmarks in Supplier Management
Professional supplier management is based on measurable results, not on subjective assessments.
EMS works with clearly defined benchmarks and anonymized comparative values in order to objectively evaluate the performance of suppliers.
Examples from practice:
- Reduction of the miscast rate
- 100 % compliance rate for minimum wage audits (AÜG)
- Significant improvement in time-to-fill through optimized supplier structure
This transparency creates trust – both on the customer side and in the supplier pool – and forms the basis for sustainable optimization
Frequently Asked Questions About Supplier Management
How does EMS support companies in implementing prevention measures in accordance with Section 6 LkSG?
EMS integrates the legal requirements directly into processes and systems – from risk analysis to the documentation of all measures.
What role does vendor neutrality play in supplier management?
It ensures that suppliers are selected solely on the basis of performance and suitability, without any commercial self-interest.
How are the KPIs of personnel service providers measured?
Via standardized scorecards, dashboards and continuous performance analyses within the MSP model.
How does EMS ensure compliance with the AÜG?
Through system-based checking mechanisms, deadline checks and regular compliance audits of all suppliers.
What are the benefits of AI-supported supplier auditing?
It reduces subjective distortions and enables an objective, data-based evaluation of all service providers.
Can existing suppliers be integrated?
Yes, existing supplier structures are analyzed, evaluated and seamlessly transferred to the new model.
Get in Touch With Us!
Get in touch now and take the first step towards your solution – we’re ready when you are.
